Through the Fire Counseling Privacy Policy

At Through the Fire Counseling, we respect your privacy and are committed to protecting your personal information. Moreover, this privacy policy explains how we collect, use, and safeguard the information of our clients in Tullahoma, Tennessee, and throughout Southern Middle Tennessee. In this way, understanding how your data is handled helps you feel confident and secure when seeking faith-based counseling in Tullahoma Tennessee.

We collect information to provide high-quality counseling and ensure your safety. For example, this may include:

  • Personal identification: Name, date of birth, and contact information
  • Health information: Mental health history, treatment notes, and progress
  • Communication details: Emails, phone calls, and messages regarding appointments
  • Payment information: Insurance details or billing data

Additionally, when you use our website, we actively collect non-identifying data such as browser type, IP address, and pages visited. In this way, we can improve your experience and ensure the website functions smoothly for all users..

We use the information we collect to provide high-quality, faith-based counseling in Tullahoma Tennessee. For example, we use your information to tailor sessions to your unique needs while keeping all communication secure and confidential.

Specifically, we use your information to:

  • Provide individualized counseling that integrates faith and clinical care
  • Schedule and manage appointments efficiently
  • Communicate securely about your care through phone, email, or telehealth platforms
  • Maintain accurate clinical and billing records for your ongoing treatment
  • Comply with legal and ethical requirements to protect your privacy

As a result, your information helps us deliver effective, client-centered care while safeguarding confidentiality.

Your confidentiality is our top priority. Moreover, we actively protect your information using physical, technical, and administrative safeguards. For example, we securely store client records, use encrypted communication, and enforce strict access controls to ensure your data remains safe.

In addition, we do not sell or share your personal information with third parties, except when required by law or as necessary for your care; such as referrals made with your consent. Therefore, you can trust that your information stays secure while receiving personalized, faith-based counseling in Tullahoma Tennessee.

You have the right to:

  • Access your counseling records at any time
  • Request corrections or updates to your information
  • Understand how your information is used in your care
  • Ask questions about our privacy practices whenever needed

If you have concerns, please contact us directly through our Contact page. In this way, we can address your questions promptly and ensure your information is handled with the utmost care.

We provide links to reputable resources for your education and support. For example:

HIPAA Overview

American Counseling Association – Ethics

MentalHealth.gov

Additionally, these links are provided for informational purposes and are not under our control.

Our website may use cookies to enhance your experience. For example, cookies are small data files stored on your device that help us:

  • Track website usage to monitor performance
  • Improve navigation and functionality for easier browsing
  • Provide anonymous analytics to better understand user behavior

Additionally, you may disable cookies in your browser settings; however, some site features may not function properly if cookies are turned off. In this way, cookies help us maintain a safe, efficient, and user-friendly website for all visitors.

Through the Fire Counseling may update this privacy policy as needed. When we make changes, we will post the updated version on this page, and the revised date will appear at the top. Additionally, we encourage clients to review this page periodically to stay informed about how we protect your information. In this way, you can remain confident that your privacy is always safeguarded.

If you have questions about this Privacy Policy or how we use your information, please don’t hesitate to contact us. You can reach us in the following ways:

Phone: (931)563-5533

Email: info@throughthefirecounseling.com

Online Contact Form: Visit our Contact page